Returns & Exchanges

At Buzz Music, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most instruments and audio gear. If your new equipment doesn't hit the right note, our hassle-free process ensures you get the refund or exchange you need to keep the music playing.

1

Initiate Your Request

Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

2

Pack Your Gear

Carefully place the item in its original manufacturer packaging with all included manuals and accessories to ensure safe transit back to our warehouse.

3

Ship It Back

Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Refund

Once our technicians inspect your return for quality assurance, we will process your refund or ship your exchange within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing